Napsat recenzi

Memset vs. ChemiCloud

Comparison
Porovnávané možnosti Navštivte Memset Navštivte ChemiCloud
Cena
6 hostingových plánů 11 hostingových plánů
Počáteční cena 4 150 Kč / měsíc 80 Kč / měsíc
Volná doména Ne Ano
Kupony Ne 2 kupóny
Hodnocení uživatelů
2.2
5.0
Spolehlivost 1.0
5.0
Cena 3.0
5.0
Uživatelská přívětivost 4.0
5.0
Podpora 1.0
5.0
Vlastnosti 2.0
5.0
Uživatelské recenze
1 recenze 533 recenzí
Nejnovější pozitivní hodnocení No reviews yet
Best support ever
Tomislav Trgovac,
10
Chemicloud has the arguably best client support. The live chat is always working, response time is almost instant and their support stuff solved all of my issues in no time in the past several years. I wouldn't change them for anything :)!!
Nejnovější negativní hodnocení
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Více ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Méně
Bad attitude when they know I m migrating server due to technical issues
Shahbaz Khan,
3.2
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... Více and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
Méně
Sdílený hosting
Ne
3 plány od 80 Kč do 150 Kč
Pod 4 $ Ne

Starter

2,98 Kč / Měs.
  • Místo: 20 GB
  • Šířka pásma: Neomezený
  • Panel: cpanel
  • Počet stránek: 1
Zobrazit Starter plán
Pod 8 $ Ne

Pro

4,48 Kč / Měs.
  • Místo: 30 GB
  • Šířka pásma: Neomezený
  • Panel: cpanel
Zobrazit Pro plán
Přes 10 $ Ne Ne
VPS
Ne
4 plány od 1 420 Kč do 6 380 Kč
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $ Ne

CVPS 1

59,96 Kč / Měs.
  • Místo: 80 GB
  • Šířka pásma: Neomezený
Zobrazit CVPS 1 plán
Dedikovaný server
6 plány od 4 150 Kč do 26 320 Kč
Ne
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $

1U 1xQuad-Core

175,46 Kč / Měs.
  • Místo: 1 TB
  • Šířka pásma: Neomezený
Zobrazit 1U 1xQuad-Core plán
Ne
Prodejci
Ne
4 plány od 180 Kč do 420 Kč
Pod 4 $ Ne Ne
Pod 8 $ Ne

Kickstart

7,49 Kč / Měs.
  • Místo: 60 GB
  • Šířka pásma: 3 TB
  • Panel: whm
Zobrazit Kickstart plán
Přes 10 $ Ne

Grow

9,99 Kč / Měs.
  • Místo: 90 GB
  • Šířka pásma: 6 TB
  • Panel: whm
Zobrazit Grow plán
Data Centers
2 z 6
Severní Amerika Ano
Evropa Ano
Asie Ne
Oceánie Ne
Jižní Amerika Ne
Afrika a Střední východ Ne
Služby podpory
3 z 6 5 z 6
Live Chat Ano Ano
Telefonická podpora Ano Ano
E-mailová podpora Ano Ano
Fórum podpory Ne Ne
Video průvodci Ne Ano
Databáze znalostí Ne Ano
Podpora CMS
1 z 6 6 z 6
WordPress Ne Ano
Joomla Ne Ano
Drupal Ne Ano
Magento Ano Ano
Softaculous Ne Ano
PrestaShop Ne Ano
Podpora OS
2 z 2 1 z 2
Windows Ano Ne
Linux Ano Ano
Jazyková podpora
0 z 8 5 z 8
PHP Ne Ano
Java Ne Ne
Python Ne Ano
Node.js Ne Ano
Django Ne Ano
Perl Ne Ano
Ruby on Rails Ne Ne
ASP.NET Ne Ne
Podpora databáze
0 z 3 2 z 3
MongoDB Ne Ne
MySQL Ne Ano
PostgreSQL Ne Ano
Podporované typy plateb
0 z 6 0 z 6
PayPal Ne Ne
kreditní karty Ne Ne
Skrill Ne Ne
bankovní převod Ne Ne
Webmoney Ne Ne
Bitcoin Ne Ne
Second

Druhý

Winner

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