Napsat recenzi

Arvixe vs. Netcup

Comparison
Porovnávané možnosti Navštivte Arvixe Navštivte Netcup
Cena
23 hostingových plánů 0 hostingových plánů
Počáteční cena 90 Kč / měsíc 0 Kč / měsíc
Volná doména Ano Ne
Kupony Ne Ne
Hodnocení uživatelů
1.9
2.5
Spolehlivost 1.5
2.5
Cena 2.5
3.0
Uživatelská přívětivost 2.0
2.0
Podpora 1.5
2.0
Vlastnosti 2.0
2.5
Uživatelské recenze
190 recenzí 24 recenzí
Nejnovější pozitivní hodnocení
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Více : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Méně
By far the best value and performance I've had
Daniel S,
9.2
I'm using their root servers (8GB DDR4 RAM) and never had any problems. The performance is just plain awesome and that one time I had a problem regarding the GDPR the support answered very fast and friendly.
To clarify, you d... Více o need to have some knowledge on how to set up a server, but who is renting a server without that kind of knowledge anyways?
I never had any billing problems either. Of course you have to check the contract, but for VPS e.g. there is no minimum rental time, you can cancel the server after 10hrs of usage without any problem for example and only pay for those 10 hours.
Méně
Nejnovější negativní hodnocení
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Více rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Méně
Worst company ever - do not touch with a bargepole!
Very Disappointed,
4.0
TLDR; Pick someone else as your hosting provider and heed all the other negative reviews about this organisation. Learn from my own mistake and thoroughly do your homework. If what they offer sounds too good to be true, you c... Více an bet that it is. Avoid doing business with netcup under any circumstances, no exceptions.
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it to be reliable although I've had lots of unresolved issues with other ISPs blocking mail originating from the netcup hosted server IP address range. And despite assurances to the contrary, this issue has never been adequately resolved by the netcup team, which is a nuisance and paints you in a very unprofessional light when you are a reseller and your own customers cannot send mail without it bouncing. If you need reliable email, route your email through a third-party.
Generally speaking, their service team is friendly although the only avenue available for support is email or calling their German support number. They do not offer a ticketing system like many of their competitors do, and email threads get very colvoluted with multiple agents providing support in varying levels of comprehendible English.
Expect most of their documentation to hit your desk in German - despite repeated requests to provide it in English. For the most part, however, Google Translate is your friend if you're prepared to put up with running everything through a translation service.
One of the biggest and most costly annoyances - and perhaps where they make up their margins on their low-cost hosting - is that payments can only be effected via a direct bank transfer or via Paypal. The former almost always results in some or other issue for which you will be charged. If you challenge or otherwise do not pay the unfair charges, expect threats of being handed over to one or collection agency. Based on other reviews, I have no doubt that they make good on their threats.
One final point and it's not something that I've ever had to deal with for any other hosting service I've purchased: if you plan to cancel any of their hosting services, be prepared to pay for a further two months. Netcup requires one full month notice and no matter how you spin this, it works out to two additional payments.
Méně
Sdílený hosting
8 plány od 90 Kč do 900 Kč
Ne
Pod 4 $

PersonalClass

4,00 Kč / Měs.
  • Místo: Neomezený
  • Šířka pásma: Neomezený
  • Panel: cpanel
Zobrazit PersonalClass plán
Ne
Pod 8 $

PersonalClass Pro

7,00 Kč / Měs.
  • Místo: Neomezený
  • Šířka pásma: Neomezený
  • Panel: cpanel
Zobrazit PersonalClass Pro plán
Ne
Přes 10 $

BusinessClass

22,00 Kč / Měs.
  • Místo: Neomezený
  • Šířka pásma: Neomezený
  • Panel: cpanel
Zobrazit BusinessClass plán
Ne
VPS
4 plány od 900 Kč do 2 250 Kč
Ne
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $

VPS CLASS

40,00 Kč / Měs.
  • Místo: 50 GB
  • Šířka pásma: Neomezený
Zobrazit VPS CLASS plán
Ne
Dedikovaný server
8 plány od 2 900 Kč do 8 040 Kč
Ne
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 Kč / Měs.
  • Místo: 128 GB
  • Šířka pásma: Neomezený
Zobrazit Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plán
Ne
Cloud hosting
3 plány od 2 430 Kč do 3 330 Kč
Ne
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $

Basic

108,00 Kč / Měs.
  • Místo: 150 GB
  • Šířka pásma: Neomezený
Zobrazit Basic plán
Ne
Data Centers
2 z 6 1 z 6
Severní Amerika Ano Ne
Evropa Ne Ano
Asie Ano Ne
Oceánie Ne Ne
Jižní Amerika Ne Ne
Afrika a Střední východ Ne Ne
Služby podpory
5 z 6 4 z 6
Live Chat Ano Ne
Telefonická podpora Ano Ano
E-mailová podpora Ano Ano
Fórum podpory Ano Ano
Video průvodci Ne Ne
Databáze znalostí Ano Ano
Podpora CMS
5 z 9 0 z 9
WordPress Ano Ne
Spravovaný WordPress Ne Ne
Joomla Ano Ne
Drupal Ano Ne
Magento Ano Ne
Fantastico Ano Ne
Softaculous Ne Ne
PrestaShop Ne Ne
Zen Cart Ne Ne
Podpora OS
2 z 2 2 z 2
Windows Ano Ano
Linux Ano Ano
Jazyková podpora
2 z 7 3 z 7
PHP Ano Ano
Java Ne Ne
Python Ne Ne
Node.js Ano Ano
Django Ne Ne
Perl Ne Ano
Ruby on Rails Ne Ne
Podpora databáze
1 z 3 3 z 3
MongoDB Ne Ano
MySQL Ano Ano
PostgreSQL Ne Ano
Podporované typy plateb
3 z 6 2 z 6
PayPal Ano Ano
kreditní karty Ano Ano
Skrill Ano Ne
bankovní převod Ne Ne
Webmoney Ne Ne
Bitcoin Ne Ne
Second

Druhý

Winner

Výherce