Nejnovější pozitivní hodnocení
If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond wha...
t their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
Měl jsem problém s mým šesti doménami u poskytovatele hostingu, který byl dvakrát dražší ve srovnání s FastComet, ale když jsem přešel k Fastcomet byl jsem překvapen, jak přátelští Fastcomet je, jejich tým podpory je velmi ry...
chlý při řešení problémů . Jejich server je velmi rychlý a načítání mých webových stránek je teď úplně jiné.
Nejnovější negativní hodnocení
This is frustrating when I added a new user, then su newuser, couldn't go back to root by all means. It says not in sudoers afterwards. I've no root password, neither able to login from putty, it said login as ubuntu which re...
jected key, but i can login as newuser into newuser account. I sent 3 emails to support, no response. Hope I can do something here since my website is down for days. Their instances are retarded, support are horrible for simple problems such as refusing public key when login as ubuntu while I was still able to use root, their chat support won't do anything to help!
Live Chat (Case ID - 9507383051)End Chat
You are now connected to Manny P. from AWS. Please type your question below.
Regarding case 9507383051
Hello, my name is Manny P.. I'm here to help you today.
Yes, how to add .ssh to login folder?
it has keys
I am pulling up the case right now.
I am still reviewing the account this should take a few minutes.
Are you a attempting to add a new user? Or just logging in?
what's the difference?
could I add a user on the fly to login?
By default, it's ubuntu
I'm looking for Docs that could help you. Since it looks your inquiry it is a bit outside our scope. Here in the Billing and Accounts department We don’t handle technical questions.
I am able to add user, but not connecting from filezillar/ssh
There're login keys
I was able to found this Guide/Docs that It may help you
https://aws.amazon.com/premiumsupport/k...(See full link)
https://docs.aws.amazon.com/AWSEC2/late...(See full link)
It's not connecting
There should be a way to restore login
it's gone for good
We've website on the server
hw to restore it?!
is there a backup?
why there's only one way/one shell to login?
I've the key pair
it should have the private key
I'm still trying to get more information from Docs, forum since this is out of our scope.
Or someone can help restore it
Open the Elastic Beanstalk console , and in the Regions list, select your AWS Region.
In the navigation pane, choose Environments, and then choose the name of your environment from the list. ...
Choose Environment actions, and then choose Rebuild environment.
What it can restore?
Yes, to rebuild the env
from brwoser or ubuntu?
it will restore the login user ubuntu?
Let me try to get more information about it
It's not giving me further information about the login user on Ubuntu but you can take a look a these steps:
To rebuild an environment
The following command terminates and recreates the resources in an environment named my-env:
aws elasticbeanstalk rebuild-environment --environment-name my-env
https://docs.aws.amazon.com/cli/latest/...(See full link)
I don't mean to rush you, but we've been idle for a few minutes. I want to make sure our chat is still connected. If you aren't able to respond in two minutes, this chat will close.
canot use aws
wheres the keys?
able to get it?
Does amaz has a way to do it then use aws?
As I'm finally slamming the door and leaving FastComet behind me, I'd like to warn others to find another host. I just looked back at my support tickets with them since 2018, and it's atrocious. In that time, FastComet has ma...
naged to corrupt and destroy months worth of our data multiple times and by multiple means. If they weren't just rebooting our server half a dozen times a month, (crashing our nodeJS application in the middle of write-to-disk operations) then they were letting the shared server's disk drives fill up while our paid account still showed 15gb's "free." (also crashing write-to-disk operations)
FastComet: They'll sell you the disk space whether they've got it or not.
Worse though is that in attempting to resolve these issues, support staff entered our account, looked through our application's code, and instantiated multiple instances of our script -- without our request or authorization. In other words, FastComet's support had no concern for the privacy / security of our intellectual property as it exists in our code, not to mention that of the data we collect. FastComet support breached our account that day because whoever was working the desk - with a spectacular act of ego - just assumed that these continuous, repeating crashes and errors we'd been reporting must be a problem in the code /we'd/ written. Rather than a problem in their fly-by-night server management -- selling disk space they don't have, with server up-time claims they can't actually produce.
And when they started trying to "fix" our script, (instead of their borked server configurations) they apparently didn't notice or care that there was already an instantiation of our script running. So we ended up with multiple scripts running in parallel, (which the script was not written to accommodate) each triggering on the same conditions in a cascade, competing with each other for read/write access over the same files, putting our data at risk yet again. Which all happened while we were LIVE with the endpoint that our nodeJS application serves. All this... as a support response, days after their disk space issue corrupted months of our data.
Now, that was some time ago. (2018) And I would've left FastComet then and there had they not given us a year of free hosting to apologize. (Ultimately, the application and data being collected is supportive / non-critical.) And while I can say things have improved since then (one should hope so!), I'm still sitting here closing out our account. At least once a month I still end up having to reboot the script, their billing department is a nuisance, phoning me at the end of every month to remind me to send payment. (because I refuse to authorize them with recurring billing) And this month, when the script went offline and I went to restart it, I found that I couldn't 'term' into the server over SSH anymore, for some reason. Haven't been able to for two weeks.
And I'm just sick of trying to figure out what's gone wrong /this time/ with FastComet. So I'm sitting here waiting for my entire directory structure to download via FTP, so I don't have to deal with them anymore... Which I have to do by FTP, because FastComet's near-useless backup systems don't allow you to just download one of the zipped backups. You can only restore them in place. Brilliant.
So yeah: If you're looking for a host... There's a ton of 'em out there. FastComet is one you can cross off the list immediately, and keep looking.