ResellerClubUživatelské Recenze

Na základě 38 recenzí v 2 jazycích
3.6
ŠPATNÉ

Zákaznické skóre pro ResellerClub

  • Spolehlivost
    3.4 / 10
  • Cena
    4.6 / 10
  • Uživatelská přívětivost
    3.6 / 10
  • Podpora
    3.1 / 10
  • Vlastnosti
    3.5 / 10

Podrobné skóre / Shrnutí

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Odeslat recenzi Každé hodnocení je kontrolováno našim týmem.
Je-li nalezeno jako korektní a reálné, bude zveřejněno během 48 hodin.
Naši prioritou číslo 1 je důvěra našich uživatelů! Hostingové společnosti si tak nemohou zaplatit za změnu nebo odstranění hodnocení.
V současné době nejsou pro ResellerClub k dispozici žádné recenze v v češtině, pokud máte zkušenosti s jejich službami, prosím, Napište recenzi v češtině
Amit Dave
Austrálie
  • Spolehlivost 4.0
  • Cena 10
  • Uživatelská přívětivost 2.0
  • Podpora 2.0
  • Vlastnosti 6.0
4.8
NOVÝ

Horrible customer support

Využitá služba: Sdílený
Have been getting random 503 errors for last 3-4 months on all the domains hosted on my servers. Each time someone new responds the generic reply that this issue is not happening any more and attached the screenshot. I had already...Více informací
ResellerClub
Hi Amit, we're sorry you've had such an experience. If you can share your support ticket ID, we can look into the issue and also have someone from our team contact you to resolve this.
user avatar
Amit
Here you go: [#SYJ-482-75001]:

I highly doubt that anything is going to happen. Nevertheless, I will keep the community updated on what next I hear from ResellerClub.

Cheers
Daniel Saar
Indie
  • Spolehlivost 8.0
  • Cena 10
  • Uživatelská přívětivost 8.0
  • Podpora 10
  • Vlastnosti 8.0
8.8
NOVÝ

Much Better than Before

Využitá služba: Dedikovaný server
I have been using the services for about a year now, for my brand India****acer.com, and the services have gained momentum. Earlier it me a while to understand how to get information but now I realized I can call them anytime, ins...Více informací
Kevin P
Indie
  • Spolehlivost 2.0
  • Cena 2.0
  • Uživatelská přívětivost 2.0
  • Podpora 2.0
  • Vlastnosti 2.0
2.0
NOVÝ

Worst Service you can ever imagine...

Využitá služba: Sdílený
These guys stopped our email services without any warning/notice & have been giving lame excuses since past 3 days. We're totally handicapped as our mails are not working since past 3 days. We subscribed for an unlimited packa...Více informací
ResellerClub
Hello Kevin, we understand that you are unhappy with our services. We're extremely sorry for the trouble you are facing. Kindly share your ticket ID with us and we will have this checked right away.
Brad Ryan
Austrálie
  • Spolehlivost 6.0
  • Cena 10
  • Uživatelská přívětivost 2.0
  • Podpora 2.0
  • Vlastnosti 4.0
4.8
NOVÝ

Absolutely the worst support

Využitá služba: Prodejci
Reseller club have absolutely the worst support I have come across in over 9 years of hosting websites and using probably close to a dozen providers for various different jobs and clients.
Their online hosting portal is absolutel...Více informací
ResellerClub
Hello, Brad. We're terribly sorry that you feel this way. Please give us a chance to get in touch with you regarding the inconvenience you faced with our support team. Kindly share your Reseller ID with us and we will have your account manager contact you.
user avatar
Brad Ryan
Hi, I don't need you to contact me thanks. Just do better.
ResellerClub
We surely will, Brad. Thank you for sharing your feedback with us and our sincerest apologies for the trouble that you faced.
Mehak Adlakha
  • Spolehlivost 10
  • Cena 10
  • Uživatelská přívětivost 10
  • Podpora 10
  • Vlastnosti 8.0
9.6
NOVÝ

Good support, Smooth Experience

Využitá služba: Prodejci
I had a very good experience with them till now, they looked into each of my problem in detail and resolution time is also very less. Support staff is very helpful.
Local servers and good support make them winner! I recommended these guys for your business needs :)
Jaswant Singh
Indie
  • Spolehlivost 10
  • Cena 10
  • Uživatelská přívětivost 10
  • Podpora 10
  • Vlastnosti 8.0
9.6
NOVÝ

Superior customer experience & supportive folks

Využitá služba: Prodejci
It's my priviledge to associalte with ResellerClub. These folks not only help me to understand things in clear manner but also helps me in economic way to optimize things technically. Impressive support & excellent customer ex...Více informací
Danial VH
Spojené státy americké
  • Spolehlivost 2.0
  • Cena 6.0
  • Uživatelská přívětivost 8.0
  • Podpora 2.0
  • Vlastnosti 4.0
4.4

Lack of Support

Využitá služba: Prodejci
There tech support team is non existent, when I moved over to them because previous company had stopped doing reseller programs I was excited as I was told they had local servers, local support. Since then I have dealt with inept ...Více informací
ResellerClub
Hello, Daniel. We have failed to give you the support you deserve. We understand that you have kept you waiting for a while and will have e your issue escalated immediately. Kindly share your reseller ID and any ticket IDs concern...Více informací
ResellerClub
We understand that we have kept you waiting and, and will have this investigated right away, Danial.

Cena

Služba Cenové rozpětí
Sdílený hosting 90 Kč - 120 Kč Zobrazit plány
VPS 330 Kč - 5 340 Kč Zobrazit plány
Dedikovaný server 1 770 Kč - 3 530 Kč Zobrazit plány
Tyto služby a ceny jsou převzaty z www.resellerclub.com

ResellerClub Odborná recenze 2017

Napsal: Michael Lavnduski

Hodnocení ResellerClub

  • Spolehlivost
    6 / 10
  • Cena
    7 / 10
  • Uživatelská přívětivost
    7 / 10
  • Podpora
    4 / 10
  • Vlastnosti
    5 / 10
5.8
Hodnocení od Michael Lavnduski
Odborná recenze není přeložena do vašeho jazyka. Přispějte komunitě vašim názorem a napište uživatelskou recenzi ve svém rodném jazyce.

Great hosting services targeted for resellers

ResellerClub is a well-known hosting company that provides reseller services to people who want to offer hosting as part of their service packages. Most web hosting companies offer this type of service, but not as a primary focus.  This is actually a pretty good idea as a concept, because resellers need different types of focus.  Unfortunately, reseller club doesn't really seem to do a very good job at it.

First, it is clear that if you are only looking for hosting for yourself, this is not the right company to go with.  They don't really put any effort toward this type of thing at all, and you'll end up paying for too much and getting too little.

While the hosting has the potential to be ok for an individual site, it would be too confusing to try to figure out which features are specifically for the hosting and which ones are targeted towards the resellers.

Uptime & Reliability

Porovnat
6

99.99% Uptime Guarantee (but it is rarely met)

ResellerClub offers a 99.99% uptime guarantee for all their hosting services, but you will need to be prepared to use it.   I have seen many former customers complaining about frequent downtime and slow loading speeds on their sites.  In addition, it is difficult to enforce the 99.99% uptime guarantee so you likely will end up not getting any credits on your bill.

They also offer a 30 day money back guarantee, and redundant servers to help avoid downtime, but it doesn't seem to be implemented very well.

Features

Porovnat
5

Reseller focused features

Regarding the actual hosting packages, this company has shared hosting services as well as VPS and dedicated servers.  They do offer Linux and Windows options for all their hosting packages, which is a very nice perk.

The real benefits of this company come in when you look at the reseller features.  For example, they will help set up a reseller interface that you can use to market to your potential customers.  They also provide 'over 800' products that are tailored specifically to resellers looking to promote their hosting services.They do have servers available in data centers around the world, which is very important for resellers.

Unfortunately, I have seen many people complain about the different features saying that they aren't reliable, some don't really work at all.  While they do have a lot to offer, they have a very bad reputation when it comes to actually implementing the services.

Support

Porovnat
4

Slow response times on tech support

They claim to have 24/7 tech support but I'm not sure I believe it.  Their 'live chat' feature seems to be offline all the time, and many people have been complaining that it takes days to get a response from a submitted ticket.  Overall, their technical support seems to be very poor.

Pricing

Porovnat
7

Prices aren't bad, but you don't get much

They have multiple packages at just about every price point, starting at just $1.49 per month for their entry level services.  All but the top tier shared hosting is limited in disk space and bandwidth, but once you move above this point it is unlimited. The VPS and dedicated server prices are in line with industry standards, and will make it easier for those who are reselling the service to make a nice profit each month from their customers.

While their actual price points are quite competitive, you have to look at what you are getting for the money.  After all, even if the hosting was free, it wouldn't be worth it if your sites were always done. Having a good reliable host is essential for any reseller, so I have to say that even though the prices are low, you are still paying too much.

Summary

Not the best choice for your hosting needs

Overall this is a well established company that provides an excellent service to their customers, and the people that the hosting is sold to.  They are very focused on providing top reseller services, so those who just need regular hosting may not want to go with this company.

Pros:

  • Very targeted services
  • Servers available around the world
  • Nice selection of hosting packages

Cons:

  • Not really the best option for those who just need hosting for their own sites
  • Entry level packages are limited on disk space and bandwidth
  • Lots of downtime reported
  • Slow responses from technical support
Navštivte ResellerClub Viz plány & ceník

ResellerClub Ceny, plány a vlastnosti - 2017

Plány Sdíleného hostingu

Název plánu Prostor Šířka pásma Počet webových stránek Cena
Neomezený Neomezený Neomezený 90 Kč
Neomezený Neomezený Neomezený 120 Kč

Plány VPS hostingu

Název plánu Prostor CPU RAM OS Cena
20 GB - 512 MB 330 Kč
30 GB - 768 MB 440 Kč
40 GB - 1 GB 550 Kč
60 GB - 1.5 GB 770 Kč
80 GB - 2 GB 980 Kč
100 GB - 2.5 GB 1 420 Kč
140 GB - 3.5 GB 2 070 Kč
200 GB - 5 GB 3 050 Kč
260 GB - 6.5 GB 3 920 Kč
350 GB - 8.5 GB 5 340 Kč

Plány Dedikovaného Serveru

Název plánu Prostor CPU RAM OS Cena
1000 GB 2 x 2.00GHz 4 GB 1 770 Kč
1000 GB 4 x 3.00GHz 4 GB 2 350 Kč
1000 GB 4 x 3.00GHz 8 GB 2 940 Kč
1000 GB 4 x 3.00GHz 16 GB 3 530 Kč

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