The hosting with this company is very reliable.  They have a 100% network uptime guarantee, and their data centers have redundant power so that won't likely go down either.  Of course, there is a risk of hardware in the servers but they use good quality hardware so this will be rare.  When looking at what other users of the hosting service have said, it is clear that there is no major concern related to the stability of their hosting.

This company has a lot to offer in terms of variety.  They have a lot of different packages including shared, dedicated and VPS hosting.  Within each category they have quite a few options too.  When you look at individual hosting packages though you will see that they are all pretty standard.  The entry level shared hosting has some limits on disk space and bandwidth, but they become unlimited as you move up.  They also include cPanel, which is nice, and one-click installation of many different CMS's.

When you move up to VPS or dedicated servers you will have some additional power, and the added flexibility that comes when you move away from shared hosting.  Overall, however, there is really nothing significant that makes this hosting company better or worse than most other options out there.  They are right in line with standard hosting services, which isn't always a bad thing.

The technical support with this company seems to be easy to use and helpful.  You can call them or get them on Skype.  You can also submit a ticket if you're having issues.  From what I can tell they respond quickly to tickets are will help you with whatever problems you're having.  I didn't see too much in regards to self-help materials, but they are actively helping people with issues so that may not be an issue.

The pricing with this company starts at just one Euro per month, and goes up from there.  The most expensive shared hosting package is 8.49 Euro's per month.  If you need the power of a dedicated server you can get it for anywhere from 39 to 100 Euro's per month, which is surprisingly inexpensive for a dedicated server.  Granted, the servers aren't the most powerful on the market.  If you need a high end hosting solution, this company likely doesn't have what you need.