Napsat recenzi

A Small Orange vs. Memset

Comparison
Porovnávané možnosti Navštivte A Small Orange Navštivte Memset
Cena
20 hostingových plánů 6 hostingových plánů
Počáteční cena 70 Kč / měsíc 3 780 Kč / měsíc
Volná doména Ano Ne
Kupony Ne Ne
Hodnocení uživatelů
1.9
2.2
Spolehlivost 1.5
1.0
Cena 2.5
3.0
Uživatelská přívětivost 2.0
4.0
Podpora 1.5
1.0
Vlastnosti 2.0
2.0
Uživatelské recenze
29 recenzí 1 recenze
Nejnovější pozitivní hodnocení
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Více etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Méně
No reviews yet
Nejnovější negativní hodnocení
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... Více to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Méně
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Více ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Méně
Sdílený hosting
4 plány od 70 Kč do 440 Kč
Ne
Pod 4 $

Tiny

2,92 Kč / Měs.
  • Místo: 512 MB
  • Šířka pásma: 5.12 GB
  • Panel: cpanel
Zobrazit Tiny plán
Ne
Pod 8 $

Small

5,00 Kč / Měs.
  • Místo: 5 GB
  • Šířka pásma: 51.2 GB
  • Panel: cpanel
Zobrazit Small plán
Ne
Přes 10 $

Medium

10,00 Kč / Měs.
  • Místo: 15 GB
  • Šířka pásma: 153.6 GB
  • Panel: cpanel
Zobrazit Medium plán
Ne
VPS
8 plány od 440 Kč do 3 230 Kč
Ne
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $

1

20,00 Kč / Měs.
  • Místo: 30 GB
  • Šířka pásma: Neomezený
Zobrazit 1 plán
Ne
Dedikovaný server
8 plány od 2 140 Kč do 5 920 Kč 6 plány od 3 780 Kč do 23 990 Kč
Pod 4 $ Ne Ne
Pod 8 $ Ne Ne
Přes 10 $

Xeon E3-1220 V2

99,00 Kč / Měs.
  • Místo: 128 GB
  • Šířka pásma: Neomezený
Zobrazit Xeon E3-1220 V2 plán

1U 1xQuad-Core

175,46 Kč / Měs.
  • Místo: 1 TB
  • Šířka pásma: Neomezený
Zobrazit 1U 1xQuad-Core plán
Data Centers
1 z 6 2 z 6
Severní Amerika Ano Ano
Evropa Ne Ano
Asie Ne Ne
Oceánie Ne Ne
Jižní Amerika Ne Ne
Afrika a Střední východ Ne Ne
Služby podpory
5 z 6 3 z 6
Live Chat Ano Ano
Telefonická podpora Ne Ano
E-mailová podpora Ano Ano
Fórum podpory Ano Ne
Video průvodci Ano Ne
Databáze znalostí Ano Ne
Podpora CMS
3 z 6 1 z 6
WordPress Ano Ne
Joomla Ano Ne
Drupal Ano Ne
Magento Ne Ano
Softaculous Ne Ne
PrestaShop Ne Ne
Podpora OS
2 z 2 2 z 2
Windows Ano Ano
Linux Ano Ano
Jazyková podpora
3 z 8 0 z 8
PHP Ano Ne
Java Ne Ne
Python Ano Ne
Node.js Ano Ne
Django Ne Ne
Perl Ne Ne
Ruby on Rails Ne Ne
ASP.NET Ne Ne
Podpora databáze
1 z 3 0 z 3
MongoDB Ne Ne
MySQL Ano Ne
PostgreSQL Ne Ne
Podporované typy plateb
2 z 6 0 z 6
PayPal Ano Ne
kreditní karty Ano Ne
Skrill Ne Ne
bankovní převod Ne Ne
Webmoney Ne Ne
Bitcoin Ne Ne
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