I requested an upgrade that was otherwise unavailable from the FlokiNET control panel. (Upgrade from Romania III to BH5) I was not expecting the CEO of the company to go out of their way to handle this request, and the upgrad... Více e was complete in a matter of hours, with no significant downtime. There was some minor problems, but the support team quickly responded to each request. FlokiNET support team is much friendlier compared to other privacy-focused web hosts. Méně

Been with them for 9 years now. Now plans on leaving. It’s really hard to find a host provider that has great customer service as well as great tech support. I’ve had nothing but awesome service since day 1. Keep doing what you do Knownhost.

My name is Dan Brown. I currently have two domains hosted at Flokinet. They have the WORST CUSTOMER SERVICE that you can possibly imagine. First of all, they don't have ANY chat support service or LIVE Telephone service that ... Více you can easily get from the main stream hosting service.
My alive wordpress website went down because they were working on enhancing their infrastructure. This is the Reply I received from the staff member - Julio Silva Operator
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Julio Silva Operator
Staff
Hello Dan,
Sorry for the delay, we are working on upgrading our infrastructure and our staff is a bit taken at the moment.
You see, this is not a issue, on Softaculous shows a Wordpress installation active.
Wordpress is not only made of files present on the public_html, but databases and other files all over your cpanel account cached and hidden - as expected.
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Please run away from them - DON'T USE THEIR SERVICE ORHERWISE YOU WILL REGRET THE WAY I'M REGRETTING Méně

Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... Více stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. Méně