I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Based on my experience to date (obviously that's all I can base it one) -
I have a number of shared hosting plans (multiple websites). I've tried a f...
ew different hosts over the years and NetVirtue have been far and away the best. They are very responsive with support issues, generally stable (occasional downtime but usually fixed rapidly) and I've had no cause for complaint. They certainly offer extremely good value for money and I don't hesitate to recommend them.
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
I used to love these guys. I referred so many clients to them due to the incredible service. Sadly, in the last 12-months that has just died a fast ha...
rd death. There servers are slow ... yet they maintain that it is the website and plugins, even with developers saying it was undoubtedly the server. I changed to siteground - and the page speed improved significantly. I had an old site - hosting and domain, though really only used it for the email. I was going to move this across to siteground too ... realised that my hosting wasn't there, contacted them ... they realised that while the website was working and it was still hosted there, I just didn't have access to it from my own account ... and that they hadn't billed me (which was all automatic) - and so hit me up with a bill for 2-years. I wasn't happy at all ... I could have eaten it, had they offered a half decent service ... but like I said, that has long gone. They are arrogant and rude and very very unhelpfuly.
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