1&1 vs. CanSpace Solutions 2020

ke Hostinger, Godaddy and Domainracer to make a best choice.

. We were paying a fortune with our last host and site speeds were terrible and costing us business. We switched to CanSpace and within a day they had us fully migrated. We are actually paying LESS than before, and our site is performing way better. The migration was a pretty complicated one as we weren't even coming from a cPanel-based host, but they did it all for free and everything is working 100%.

ch. It went pretty well on the first month. On the start of the second month, I received a notification by saying that my account has been suspended. I called their hotline and they asked me to call back tomorrow. I called back the next day and they said my account has been red flagged and asked me to send all the documents. I sent all the documents they requested. After they verified my passport, IC card and everything. They said my account has been terminated by mistake and they offer me to issue a voucher. They said all the data has been deleted and I have to start over. I mean. WHAT THE FISH. It is not my mistake. IT IS THEIR MISTAKE. I was a nice guy, still fine. I told them I will start over creating my website again. I created a new 1&1 account coz they asked me to. Then they said If i want to use the same domain name, I have to pay 150 USD. This is too much. I already made business with my domain and a lot of my customers are using my website. THIS IS A TOTAL SCAM. Please stay away from 1&1. Thank you.

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.