Hi! Scaleway is part of the 2nd largest hosting company in France and owned by a pubicly traded company, we're not involved into scam activities at all. We will always do the best to protect the privacy of your data. Not sure what led you to believe that. Do you have a ticket ID we can look at to better understand what happened? Thanks!

I don't know if you are involve in scam business, all I know is all LIE when a company say support 24/7 ...24x7 means "24 hours a day, 7 days a week" and is used to describe a service, such as computer server monitoring, that is continuous, is always available (day or night), or involves products that can run constantly without disruption or downtime . Scaleway don't offer 24/7 is a LIE they support is on based there Local time work, means just 8-9 hour at day work. If you have a problem you need to make your Ticket support and wait like a STUPID more then 14 hours get response, and when they do there is no way you can make them be flexible, in anything ,, Example if you are a customer more then 1 year paying 200$ monthly is 2,400 USB year , and because your CC fail to pay our at that moment there is no $$ after few attempts they LOCK your account and is when the problem start. After that account is Lock u need to wait another 24 hours to SEE IF they system unlock your account otherwise you have to wait 48hours... In my case I have been waited not 24, not 48, 6 days this is Ridicule, they don't give you no Courtesy, That it

I also havve my doubts.. Their advertised speed is quenstionable. As even running some bisc commands in the terminal the lag is extremely slow. The customer service is unresponsive. To unblock smtp ports it is just a hasle. They have the audacity to only accept French documents. It is about time that the French got to learn English. It is just too much hassle.. They are cheap.. But dealing with incompetent businesses is actually expensive.

i too asked if they are scam because they not refund service your are not able to use for their issues, stay away from scaleway services

The exact same thing happened to me. I had been up and running for a little while with my business hosted on their service (I needed bare metal - long story). Then, they had a security issue and permanently locked my account (not my fault... theirs). Banned for life - lost all my customer data. Wow. Also charged for the services that were ran by whoever got into my account.

Wow. This is a deal breaker. Wow!!!

Hi! This isn't actually the experience we expect to provide. The usual process if your account gets locked for security reasons is to verify your identity to ensure the information you provided are correct and to avoid any fraudulent usage of debit/credit cards. Our sincere apologise for this bad experience with us, if you wish to retry working with us, please refer to this response and to the original mishandled ticket, we will provide a discount on your next invoices!

Sames happened for me, Few minutes Use, billed for way longer, support has zero care. So, contacted my bank, easier then talking to the support.

Hi! Not sure how this was tested as Docker is running fine on all Scaleway servers. I would guess that you tried to run X86 binaries on the C1 server which is an ARM server. Regarding the security groups, they are working as far as I know. They are stateless, this is probably what led you to think they are not working.